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Client Testimonials
We did it! We have a working Cisco voice system with ACD functionality! We have a user community that is not only using the features they knew, but trying and learning new ones and pushing the capabilities of the system. The comments have been nothing but positive and the users are happy!Thank ...
Jeff Griffith Network Architect
Guitar Center
Services
Implement
Throughout our Implement phase, a Professional Services designated Project Manager will serve as a single point-of-contact, working to achieve the fastest possible implementation, with minimal disruption of the existing network, all while meeting quality and budget requirements. In accordance with the Solution Design and Statement of Work, this service phase installs, configures, and integrates system components, tests and validates system operation, and provides training and knowledge transfer to operations
The essential Professional Services Implement phase includes:
- Project Management
- Staging Implementation
- Security Implementation
- System Migration
- System Acceptance Testing
- Staff and System Administration Training
- Operations Implementation