MARCH 2010
In This Issue

> Nexus Money Savings Tip of the Month
> Did You Know?
> Nexus in the Media
> Nexus Client Success Story
> Nexus Client Feedback
> Nexus Events Calendar
> Partner Spotlight


Nexus Events

We encourage you to attend a Nexus client event.

Below are events currently scheduled in March 2010:

March 9
Nexus NOW Van and MB2 Event – Sylmar, CA

March 11
Nexus and EMC “Road to the Cloud” Event – Bellevue, WA

March 18
Nexus VCE Seminar and Hockey Event – Los Angeles, CA

March 23
Nexus Open House – Sacramento, CA

March 25
Nexus Open House – Pleasanton, CA

To view information or to register for any Nexus event, visit www.nexusis.com/events.php.


Partner Spotlight

Nexus is the #1 Webex partner in the World and best positioned to understand your needs around Collaboration

WebEx Communications Inc. is a Cisco company that provides on-demand collaboration, online meeting, web conferencing and video conferencing applications. Its products include Meeting Center, Training Center, Event Center, Support Center, Sales Center, MeetMeNow, PCNow, WebEx AIM Pro Business Edition, WebEx WebOffice, WebEx Connect, and others.

More than 7 million people count on Cisco WebEx services every month to communicate and collaborate online. 35,000+ customers trust their online meetings to the proven technology leader, with first-class global support.

You can use WebEx to generate leads and train your sales force, too. Just log in to your WebEx account to start or schedule a session. Others don’t need to be WebEx subscribers to join you online.


Every AT, One Partner

> Unified Communications
> Data Center
> Data Protection
> Contact Centers
> Mobility
> Infrastructure
> Collaboration
> Managed Services
> Microsoft
> Vertical Markets


Contact Us
If you have any questions or feedback regarding any of the topics mentioned in this newsletter, please contact us at 877-AT-NEXUS or click here.


Collaboration: The Next Revolution in Productivity and Innovation
Over the past four decades, the typical modern large corporation has methodically put into place a computing and telecommunications infrastructure that made it possible to automate most of the systematic processes of business. As a result, the productivity of workers throughout the organization from the product design labs to the factory floor and from the field sales office to the executive suite improved dramatically. But business has reached a point of diminishing return from further automations of transactional processes however, and the time is ripe to look for new sources of productivity.

>>To read the rest of the article, please click here.

Nexus Achieves Cisco Master Security Specialization
Earlier this month, Nexus announced that it has achieved the Master Security Specialization from Cisco. This specialization recognizes Nexus as having fulfilled the training requirements and program prerequisites to sell, deploy, and support highly sophisticated Cisco network security solutions.

“This accomplishment is reinforcement of our continued commitment to excellence for our customers, associates, and partners,” said Deron Pearson, President and Co-Founder of Nexus. “The Master Security Specialization is a testament to our continued investment in people, technology, and tools.”

>>To view the article, please click here.



Nexus Hosts Advanced Technology Open Houses in Northern California
Please plan on joining us as we provide live demonstrations of our core Advanced Technologies offers:

  • Next Generation Collaboration
  • Data Center
  • Borderless Network
  • Microsoft in a Cisco World
  • Healthcare Solutions
  • Managed Services

The Open Houses will take place from 12pm - 6pm at the Nexus Sacramento Office on March 23 and Nexus Pleasanton Office on March 25.

Enter our raffle to win tickets to the 2010 U.S. Open Golf Tournament at Pebble Beach.

>>For full details on these events, please click here.



Four Downturn Trends that Could Threaten Your Network
Evidence of a tough economy is everywhere. And, unfortunately, a challenging economy doesn’t just affect your bottom line; it can increase the threat to your company’s network security too.

According to SCORE: Counselors to America’s Small Business, a full 70 percent of small firms that experience a major data loss go out of business within a year, and even those who survive may never fully recover from the loss of productivity, business disruption, costs of remediation, and damage to their brand. So, it’s in your best interest to be on guard to the following downturn trends:

Trend 1: More Unemployment Means More Hackers
With more people out of work, incidents of hacking and malicious spamming are on the rise, according to Michael Sanchez who works in Cisco’s security division for small and medium size businesses.

>>To view the rest of the article, please click here.

Nexus achieves ATP in Data Center Unified Computing
Nexus announced that it has met all Authorized Technology Provider (ATP) program requirements and criteria necessary to achieve the designation of ATP - Data Center Unified Computing Partner in the USA.

Nexus has completed a focused effort to increase the level of Cisco sales and support capabilities. Nexus met the rigorous Cisco certified personnel levels required for an ATP - Data Center Unified Computing Partner. This helps ensure that Nexus’ sales and support organizations are better prepared to properly sell, design, install, and support the ATP program’s specific technology and products.

>>To read more about the accomplishment, please click here.

Multistate Healthcare Organization Enhances Collaboration

Challenge
Molina Healthcare, Inc. is a multistate managed care organization that arranges for the delivery of healthcare services to people eligible for Medicaid, Medicare, and other government-sponsored programs for people with low income. The organization currently serves 1.4 million members through health plan subsidiaries in nine states, and processes approximately 11 million claims annually. In addition to administering health plans, Molina Healthcare also operates 17 clinics in California and three in Virginia.

Like other managed care providers, Molina Healthcare seeks innovative approaches to make the most of limited government funding. “We are looking to technology to reduce administrative costs as well direct care delivery costs,” says Terry Bayer, chief operating officer, Molina Healthcare. “Collaboration plays an important role in both strategies.” The company sought collaboration solutions to address the following business challenges:

  • Accelerating team performance: Molina is a centralized organization with nine subsidiaries throughout the country to serve members. “We needed a cost-effective way to for field operations to interact with corporate resources,” says Bayer.

>>To to view the entire success story, please click here.

Our People Make the Difference
We’re proud of our relationships with our valued clients. Below is feedback we recently received.

“We want to personally thank you for the outstanding work Nexus has provided Goodwill over the past year. Our Cisco services are now running so smoothly that it is easy to forget the daily challenges we once faced, prior to working with Nexus. Your Consulting Engineer’s extensive technical knowledge, his tenacity for problem-solving, and his professional responsiveness to our calls and emails have not gone unnoticed and are greatly appreciated.

Here are just a few examples of the superior work he provided Goodwill:

  • His skills were invaluable when the Nexus team resurrected our downed CallManager server with the database intact.
  • The Nexus discovery that the Subscriber/Publisher redundancy programming had been missed on the original vendor’s installation was impressive proof of his technical expertise.
  • His ability to program the receptionist’s after-hour recordings were a complete mystery until he delved into the initial programming, changing the recording process to be user friendly.
  • Our IT Help Desk staff greatly benefited from the abridged administrator programming class that he taught on his last trip to Phoenix. This was especially impressive since it followed the three day working marathon to upgrade CUCM.

In closing, on behalf of the IT Department of Goodwill Industries of Central Arizona, we want the Nexus organization to know that we appreciate the effort and look forward to continuing our business.”

Neal Goodrich
CIO
Goodwill Industries of Central Arizona

Leslie H. Williams
Telecom Manager
Goodwill Industries of Central Arizona

Aaron Low
Senior Network Administrator
Goodwill Industries of Central Arizona