Five Ways Small Businesses Can Begin Positioning for the Upswing
1. Put service first
"Small businesses have one enormous advantage: When it comes to customer service they can really turn on a dime," says Rick Moran, vice president of small business solutions marketing at Cisco. "They're not bound by the layers of practice and procedure that sometimes hamper larger organizations."

Indeed, more and more companies are learning that cutting back on customer service erodes both brand value and word-of-mouth referral business.

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Nexus achieves ATP in Data Center Unified Computing
Nexus has met the rigorous Cisco certified personnel levels required for a ATP - Data Center Unified Computing Partner.

This helps ensure that Nexus' sales and support organizations are better prepared to properly sell, design, install, and support the ATP program specific technology and products.

This is an outstanding accomplishment for Nexus and demonstrates Nexus' desire to develop expertise in the new world of complex networking technologies. Nexus and the Cisco account management team will continue working together to develop and enhance our mutual capabilities to support Nexus and its customers.

Nexus Expands to the East!
Nexus continues to aggressively expand while most of our competitors are contracting!

Nexus has made a considerable investment in growing our organization in the Eastern United States with an initial footprint in the Southeast.

So far, Nexus has:

• Hired Rob Spessard as General Manager East. Rob is located in our anchor location in Atlanta.
  

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New Nexus Solution Center in Irvine Offers Advanced Technologies to Enable Virtualization and Cloud Computing
Leading enterprises turn to Data Center 3.0 approach to protect, optimize and grow their organizations

Nexus, the leading provider of Advanced Technologies (AT) in the U.S., today announced the launch of the Nexus Solution Center in Irvine to help enterprises grow their Data Center 3.0 capabilities.

“The new Nexus Solution Center in Irvine provides the Advanced Technologies that leading enterprise organizations today are implementing, including those that enable cloud computing and virtualization environments,” said Steven Patterson, the Director of the Data Center Practice at Nexus. “IT decision makers in the greater Los Angeles metropolitan area can now turn to the Nexus Solution Center to help enable the various connections to their infrastructure across multiple converged networks.”

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Regional Center Improves Internal and External Communication with Help from Nexus

Background
The Inland Regional Center (IRC) is one of 21 regional centers throughout California that is mandated through the Lanterman Act to serve individuals with developmental disabilities. Each Regional Center is a private, non-profit corporation that is contracted and governed through the Department of Developmental Services. The Inland Regional Center serves individuals and their families in San Bernardino and Riverside Counties.

IRC, based in San Bernardino with a branch office in Riverside, relocated to a new 271,000 sq ft headquarters in September 2009. The new campus setting has over 600 employees and serves approximately 23,000 individuals.

Catalyst for Change
IRC’s existing environment was very dated. They were spending too much money maintaining the 10+ year-old Cisco switches and even older Mitel SX PBX. They were also experiencing some issues communicating between sites. They knew there were better solutions available, however due to management being shy of technology, they delayed making any decisions.

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Nexus Delivers Record Performance in Cisco’s 2009 Fiscal Year
Nexus, a leading provider of advanced technology and network integration, today announced that in spite of a down economy, it achieved outstanding results during Cisco’s 2009 fiscal year ended July 31, 2009. These outstanding achievements included Year-Over-Year Growth, Partner Ranking, Services Attach and Renewal Rates, Outstanding Customer Satisfaction, and Partner Summit Awards.

>>To read more about the accomplishment, please click here.

EXTENSION, INC. Certifies Nexus as a Total Solutions Partner
EXTENSION, INC. announces that Nexus has reached the highest level of partnership with EXTENSION - Total Solutions Partner (TSP). To earn the TSP certification, Nexus had to meet EXTENSION's extensive criteria for understanding and supporting the entire EXTENSION® Solution Suite (ESS) which is a health care appliance-based software solution that marries clinical systems with Cisco's Unified Communications (UC).

>>To read more about the accomplishment, please click here.

Our People Make the Difference
We’re proud of our relationships with our valued clients. Below is feedback we recently received.

“I want to tell you how much I appreciate the great job done by your Nexus associates on the recent wiring and move of our new office. I have been involved in many office moves during my career and never has one gone so smoothly. Our phones were only down about 15 minutes.

The hard work, professionalism and the attitude of this team is a true asset to Nexus. They wanted our move to go well and they did everything to make sure it did.

Thanks again for a great experience.”

Bob Williams
Regional Vice President
Powell Electronics