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I just wanted to pass along some major kudos to your associate for his help. He was in to help reconfigure our CallManager as we cut over. He knew exactly what he was doing, was very patient with me in letting me know what he was doing and was extremely efficient. I have never had a better ...

T.G. Meyer  Systems Administrator
Blum Capital Partners, LP

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Nexus Drives True Customer Intimacy by Exceeding Customer Satisfaction Expectations

Release Date: 5/26/2009

Nexus today announced that it has once again achieved Cisco Channel Customer Satisfaction Excellence. Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program as a result of outstanding customer satisfaction responses. This award enables customers, partners, and the Cisco sales teams to identify Nexus as one of the top performing partners in terms of customer satisfaction per the Cisco worldwide assessment process.

"We're proud to be recognized by Cisco once again with the highest distinction in achieving Customer Satisfaction Excellence," said Deron Pearson, Nexus President. "By achieving a Nexus all-time high of 4.99 out of a possible score of 5, this achievement illustrates our demonstrated success integrating Cisco’s advanced business communications technologies for our customers allowing them to connect, collaborate, and create with their clients, partners, and affiliates."

To qualify for the Cisco Channel Partner Customer Satisfaction (CSAT) Excellence recognition, certified partners must meet or exceed the CSAT Excellence target for their geographic region. Partners achieving the honor of Customer Satisfaction Excellence are identifiable by the "Gold Star" distinction in the Cisco Partner Locator tool.

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